Underwriting Support
Underwriting Support
Atrium aims to put in place operational efficiencies and a compliance culture that responds to the needs of underwriters, policyholders and regulators.
Technology
Atrium’s Information Systems Team supports the business through a blend of best of breed Third Party packages supplemented by our own software solutions.
Outwards Reinsurance
We maintain close working relationships with our Claims and Underwriting team colleagues to ensure that we fully understand the underlying protected books of business and the nature of the claims impacting the Reinsurance programme.
AUGold
AUGold is the online platform delivered by Atrium for the exclusive use and benefit of their Coverholder relationships,.
First class support
Operations & Compliance
Atrium aims to put in place operational efficiencies and a compliance culture that responds to the needs of underwriters, policyholders and regulators. Our approach is collaborative, interpreting and providing direction and support where needed.
Finance
Atrium’s finance team provide meaningful management information that supports business decisions as well as meeting Lloyd’s and our shareholders reporting requirements. Our aim is to have a fully integrated financial reporting system so we can operate as efficiently as possible in an ever demanding reporting environment.
Find out more
To find out what our trusted team of Underwriters can offer you and to find out more about our classes, our agility, and decision-making approach, contact any of our underwriters or call us on +44 (0)207 050 3000.
Should you have a specific claims issue or wish to find out more about our first-class claims support please go to our claims page, for general claims service queries in the first instance please contact your agent or broker.
Meet the team
Kirsty Steward
Chief Financial Officer
London
Kirsty Steward ___ Chief Financial Officer
Location __ London
Department __ Underwriting Support, Leadership
Kirsty joined Atrium in 2003 and was appointed to the Board of AUL in January 2013, having previously been Financial Controller for the Group. Kirsty qualified as a Chartered Accountant at Mazars in 2001.
Jason Townshend
Head of Operations
London
Jason Townshend ___ Head of Operations
Jason joined the Lloyd’s Market in 1996 and Atrium in 2000 from Syndicate 386 at QBE.
He is a currently a member of various Market committees including the Association Services Committee (chairperson) which is responsible for the services under the Xchanging contract, the LMA Operations Committee (OC) and the Oversight Board for credit control shared services (chairperson).
Jason is a Certified Chartered Accountant.
Justin Emrich
Chief Information Officer
London
Justin Emrich ___ Chief Information Officer
Justin has spent his whole career in the London Insurance Market in both Underwriting and IT related roles. He joined Atrium in 2006 and currently looks after the firm’s technical capability as well as representing Atrium on a variety of Market Committees.
Samit Shah
Chief Risk Officer
London
Samit Shah ___ Chief Risk Officer
Having joined Atrium in 2006 as its chief actuary was appointed to the board of AUL in January 2012. In July 2014 became the Chief Risk Officer for the Atrium group and was also appointed to the Group Board. Qualified Fellow of the Institute of Actuaries (2003).
Adam Smith
Head of Business Change
London
Adam Smith ___ Head of Business Change
David Holman
Outwards Reinsurance Manager
London
David Holman ___ Outwards Reinsurance Manager
Location __ London
Department __ Underwriting Support, Reinsurance
David joined Atrium in 2003 as a Senior RI technician and has headed up the Outwards Reinsurance team since 2004.
Prior to joining Atrium David worked at Equitas (1997-2000), effecting RI recoveries on the PCW Syndicates for pre-1992 liabilities, mainly in asbestos, pollution and aggregate products liability claim recoveries.
David then moved from run off into the live underwriting environment joining the Reinsurance team at Catlin for three years (2000-2003) before joining Atrium Syndicate 609 in 2003.
Availability: Full time, permanent
Year Joined Atrium: 2003
James Smith
Compliance Officer *
London
James Smith ___ Compliance Officer *
* subject to regulatory approval
James Cox
Managing Director *
London
James Cox ___ Managing Director *
Location __ London
Department __ Underwriting Support, Leadership
James Cox joined Atrium’s Compliance and Regulatory team in 2003. James was appointed as Compliance Officer and as a Director of the Managing Agency Board in January 2013. He is the current Chair of the LMA Regulatory Committee and also sits as a member of the LMA Delegated Authority Committee and the Future at Lloyd’s DA Market Advisory Group.
* Subject to regulatory approval